Monday - Friday: 9:00 - 17:00, Emergency 24/7)
Saturday - Sunday: Closed (Send Email
Monday - Friday: 9:00 - 17:00, Emergency 24/7)
Saturday - Sunday: Closed (Delivering expert water services to businesses, promoting sustainability and water efficiency with a commitment to exclusive service.
The Water Retail Company, established in 2017, is a specialist water retailer, dedicated to supporting businesses across Great Britain. Independent of any specific water wholesaler, we specialise in managing large, complex client portfolios, with a commitment to delivering high-end, tailor-made expert services. Our approach is built on values of excellence, trust, sustainability, openness, dedication and respect, ensuring we actively listen and proactively respond to any client requirement. Our dedicated account managers deliver all water and wastewater services, focusing on quality of outputs. With invaluable experience in the water industry, the team provides a straightforward, reliable, transparent service model.
Sustainability and water efficiency are at the heart of our operations – we are dedicated to helping businesses lower consumption, reduce costs, and improve their environmental footprint. We work with clients to jointly develop water efficiency strategies that leverage technology and innovation, utilising the most appropriate water management practices. Government registered and licensed, The Water Retail Company remains a trusted partner in achieving water efficiency and sustainability goals while maintaining the highest standards of service and integrity.
We pride ourselves on pursuing seamless, unmatched-quality of service to businesses across Great Britain, striving for an exceptional experience every step of the way.
We contribute to businesses who want to significantly reduce costs by analysing consumption patterns, optimizing usage and expenses, identifying inefficiencies and eliminating unnecessary costs.
Our simplified billing process, straightforward pricing and clear presentation, keep clients fully informed of their consumption costs and usage, while customized and consolidated electronic billing delivers concise information for all portfolios.
We offer the widest range of value-added specialist services, including expert consultation and innovative solutions, delivering unmatched convenience and expertise from one place.
Our world-renowned in-house experts deliver exceptional consultancy services, providing specialized knowledge and assistance, encompassing a wide range of clients from SMEs to large industrial and commercial enterprises.
We ensure exclusive availability and continuous support from a dedicated account specialist, delivering exceptional customer service, where each client receives personalised attention and advice tailored to their unique requirements.
By leveraging the latest innovations and technology integrations, we provide custom reporting and data analytics, giving clients full control over their water management, and in doing so, optimize water usage and drive continuous improvement.
We provide updates on regulatory changes, industry trends and emerging technologies, ensuring our clients stay at the forefront in water management practices.
We promote sustainable solutions by offering water management practices that enhance efficiency, help clients meet their sustainability commitments and minimize their carbon footprint, resulting in benefits for businesses, communities, and the environment.
We utilize contingency planning to continuously appraise the client of all potential water-related disruptions, ensuring business continuity and full compliance to current legislation.
Our in-house expertise efficiently addresses your water challenges and predicts future water issues so you can confidently focus on your core business, knowing that your water-related problems are expertly managed, and solutions seamlessly implemented.
We foster long-lasting, mutually beneficial relationships through delivering jointly agreed goals, continuously monitoring progress, and adapting strategies to ensure sustained success and growth.