Online enquiry: Get trusted expert advice

Online enquiry

We are here to support your business with reliable, expert water solutions. Whether you have a question about our services, need assistance with your water supply, or require any other help, our team is ready to assist.

Simply complete the online enquiry form below to connect with our water experts. You can also reach us by phone at 020 3808 6608 or email at [email protected].

If you are a current client of The Water Retail Company, you can contact your dedicated account specialist directly using the contact details provided on your invoice.

For job opportunities at The Water Retail Company, visit our Careers page or email us at [email protected].

To submit a meter read, visit our Submit a meter read page or email [email protected].

If you would like to switch to us or apply for an additional service, visit our Switch to us page, or send an email to [email protected].

For independent advice and support with business water and wastewater services, you can also visit the Consumer Council for Water (CCW), which represents customers in England and Wales.