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Make a payment
Make a payment process
At The Water Retail Company, we strive to make the payment process as simple and convenient as possible for our business customers. Our preferred methods of payment are by Direct Debit, BACS and CHAPS.
Direct Debit
We have introduced a Direct Debit payment option through our partner provider GoCardless. We strongly encourage and recommend setting up Direct Debit, as it streamlines the billing process, helps avoid payment delays, and ensures uninterrupted service.
Direct Debit through GoCardless brings the following benefits:
- Billing as usual – you receive your bills monthly as normal
- No more manual payments – your bills will be paid automatically on time
- Peace of mind – no risk of missing a payment, incurring late fees or even disconnection
- Very quick and simple setup – it takes less than a minute
To get started, simply click on the link and follow the short steps: https://pay.gocardless.com/BRT0003X8XGMMPR
You can also follow the unique link or QR code provided below and complete the short mandate form.
BACS and CHAPS
Alternatively, to make a payment, please use the following bank details (this information can also be found on your invoice):
| Account name: | The Water Retail Company Limited |
|---|---|
| Bank name: | HSBC UK |
| Account number: | 54414454 |
| Sort Code: | 40-35-34 |
| Payment reference options: | 1) When paying for an individual invoice, please ensure the full invoice number is shown.
2) When paying for multiple invoices in one payment, please provide a remittance to the following:
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The above information will enable us to process your payment promptly. Please ensure that all payments, regardless of the method used, reach our bank on/by the invoice due date.
Should you have any questions or comments, please don’t hesitate to reach out via the Online enquiry page or send an email to [email protected]. We are happy to help.