Trade Effluent and Sewerage Assessment for Major UK Food Manufacturer

Client Overview

A major UK food manufacturer with substantial water usage and effluent discharge due to their production processes.

Challenge

The client was being charged incorrectly for trade effluent and sewerage services, resulting in inflated costs dating back to the market open. They required a detailed assessment to dispute these charges and secure accurate billing.

Solution

TWRC conducted a thorough assessment of the client’s trade effluent and sewerage charges, identifying discrepancies and incorrect service components. We disputed these charges on behalf of the client, achieving:

• A reduction in trade effluent charges by over 50%.
• Removal of incorrect sewerage charges dating back to TWRC transfer.

Implementation

• Detailed analysis of trade effluent volumes and characteristics.
• Comparison of billed charges against actual discharge data.
• Preparation of a comprehensive case for dispute with the wholesaler.
• Successful negotiation for charge amendments and refunds.

Results

• Cost Savings: Achieved £40,000 annual savings from reduced trade effluent charges.
• Refunds: Secured removal of sewerage charges resulting in an additional £30,000 annual savings.
• Billing Accuracy: Ensured future charges reflected accurate service components and usage data.