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Monday - Friday: 9:00 - 17:00, Emergency 24/7)
Saturday - Sunday: Closed (Water leaks in commercial properties can lead to significant financial losses, operational disruptions, and reputational damage, often remaining undetected until the effects become severe. Even minor leaks can inflate water bills and cause structural damage over time, with hidden leaks being particularly costly. Detecting and addressing leaks promptly is crucial to mitigating these risks, preventing floods, preserving business continuity, and protecting infrastructure. General plumbers may lack the specialised expertise needed for commercial leak detection, making advanced technology, skilled operators, and accurate utility tracking essential for effective solutions. By combining precise detection methods with minimal disruption to operations, businesses can address leaks and proactively safeguard their properties, ensuring long-term efficiency and sustainability.
If you suspect a water leak or have any questions regarding our leak detection service, please don’t hesitate to reach out using the form below. Our team will promptly assist you in addressing the issue and providing the best possible solution.
Request serviceLeak detection is the process of identifying hidden leaks in pipe systems to prevent costly damage and maintain efficiency. Unlike plumbers who repair pipes, leak detection specialists use advanced tools such as thermal imaging and acoustic sensors to locate leaks with precision and minimal disruption. By addressing leaks proactively, businesses can avoid expensive repairs and ensure peace of mind through expert, non-invasive services.
For a visible, significant water leak, the best practice is to promptly shut off your water supply to prevent further damage. This is done by using the valve near your property’s boundary, typically located next to the water meter and contacting your business water supplier. However, most water leaks are difficult to detect, making regular monitoring of water usage essential for businesses. An unexplained increase in water bills may indicate a leak. To confirm, you can use your water meter by turning off all water-using appliances, recording the meter reading, and waiting a few hours before taking another reading. If the numbers increase, this indicates water loss from a leak. You can calculate the leak rate by subtracting the initial reading from the final one and dividing by the hours elapsed. This method helps identify potential leaks for timely intervention. After identifying signs of a water leak, the next step is to locate the source. If the leak cannot be found, it’s advisable to contact your business water supplier or a professional leak detection contractor who can use advanced technologies to pinpoint the location.
Leak detection professionals use a variety of advanced technologies to identify leaks in commercial properties with minimal disruption. Acoustic and ultrasonic listening devices are used to detect subtle sounds of escaping water, which is particularly useful for identifying leaks in underground pipes or within walls. For pinpointing leaks in hard-to-reach, underground pipes, ground microphones are employed. Thermal imaging cameras are another crucial tool, as they can detect temperature variations caused by water escapes. By scanning walls, ceilings, and floors, these cameras can identify areas where leaks are present,
even if they are not visible to the naked eye. For flat roofs and waterproof membranes, electronic leak detection methods are used to locate leaks accurately. Video pipe inspections involve sending endoscopic cameras through pipes to visually inspect for cracks or damage. In more difficult cases, tracer gas analysis is used, where a harmless gas is introduced into the pipeline and detected at the surface, providing a solution for locating leaks in hard-to-reach areas. Additionally, smart monitoring systems continuously track water usage and flow rates, sending alerts when irregularities are detected, allowing facility managers to respond promptly.
Water leaks in a business setting can range from minor issues to major disruptions, impacting operations, finances, and business continuity. Detecting and repairing leaks promptly is crucial to minimising risks and preventing extensive damage, as well as preventing legal liabilities. The severity of a leak’s impact depends on its location, extent, and duration, with critical systems or customer areas requiring immediate attention. Common types of leaks include those in plumbing, HVAC systems, roofs, sprinkler systems, appliances, and foundations. These leaks have various causes, such as aging pipes, corrosion, improper installation, water pressure fluctuations, blockages, and external weather conditions. Identifying the causes and understanding the risks associated with leaks enable businesses to prioritise prevention and ensure timely interventions to protect their operations and infrastructure.
Signs of a water leak can range from subtle to obvious and recognising them early is crucial. Indicators include unexpected increases in consumption and bills, low water pressure, or visible water stains on walls, ceilings, or floors. Peeling paint, bubbling wallpaper, or persistent wet patches near boilers or heating systems may also suggest a hidden leak. Outdoor signs like boggy ground, green patches in dry areas, or subsidence can point to underground leaks. Additional red flags include mould growth, musty odours, unusual gurgling or hissing noises, and the sound of running water when taps are off. Unexplained flooding or decline in indoor air quality may also signal leaks requiring prompt attention.
Responsibility for a business water leak depends on its location. Water companies (wholesalers) are generally responsible for pipework up to the property boundary. If a leak occurs before the water meter, usually outside the property boundary, it is the local water company’s responsibility, and they should be informed promptly to minimise environmental impact. However, leaks occurring after the water meter, within the property boundary, are the responsibility of the property owner or occupier (depending on the lease agreement). The occupier is also liable for the cost of water lost due to such leaks. It is crucial to determine the leak’s location and notify the appropriate party for timely repairs.
The leak detection and repair process for commercial properties involves several key steps. It begins with a thorough preliminary assessment, where a professional team meets with the business owner to understand concerns such as water damage, mold, or unusual water usage. Leak detection professionals conduct a comprehensive assessment, with a focus on non-intrusive techniques to minimise disruption to the property.
Next, the leak detection phase involves professionals using advanced tools and techniques to locate the leak. Once the leak is found, the source is identified, with common causes including aging infrastructure, faulty plumbing, high water pressure, or environmental factors.
The repair planning stage follows, where the team develops a tailored solution based on the leak’s location and cause. This may involve pipe repair or replacement, sealing minor leaks, or upgrading plumbing fixtures. Skilled technicians then perform the necessary repairs, ensuring minimal disruption to business operations. If repairs cannot be immediately carried out without causing significant disruption, they are scheduled for a time that minimises the impact. Once the repair is completed, the area is properly dried.
After the repair, a thorough testing phase takes place, including pressure tests and visual inspections, to confirm the leak has been effectively fixed. Finally, maintenance advice is provided to the business, including regular inspections, monitoring of water pressure, and routine maintenance schedules to help prevent future leaks.
There are several measures for preventing commercial water leaks. First, upgrading to a smart water meter allows continuous monitoring of water usage, with alerts notifying you of unusual consumption that may indicate a leak. Additionally, installing water loggers enables businesses to track water use in different parts of the property. Second, regular inspections of plumbing systems, including pipes, taps, and water-using appliances, are essential for detecting early signs of leaks. Plumbing maintenance, such as checking for corroded pipes and worn-out seals, helps prevent future issues. In areas prone to cold weather, insulating external pipes can prevent freezing and bursting. Finally, securing commercial building insurance that covers water leak damage is recommended for added protection.
Leak detection technologies enable early identification of water leaks, preventing minor issues from escalating into major disasters and protecting your property, inventory, and finances by avoiding structural damage and costly repairs.
While traditional plumbers may address the issue in a more general way, leak detection companies focus on efficiently identifying leaks using non-invasive methods, preventing major renovations due to costly damage to walls, floors and infrastructure.
Leak detection services prevent mould growth by quickly identifying and addressing moisture issues, protecting your health and indoor air quality.
Repairing leaks helps conserve water and supports sustainability initiatives, promoting a healthier environment for future generations.
Leak detection services help businesses reduce water consumption from leaks, preventing significant increases in water bills and saving money in the long term.
Leaks can disrupt daily business operations, impacting productivity and success, but timely leak detection helps prevent such disruptions and ensures continuous, efficient business performance.
Businesses may qualify for a leak allowance on their water bill if your supply is metered, leaks are repaired, proof of repair is provided, and the network owner's policy covers the case.
Timely leak detection and repair are crucial for protecting your property, finances, and operations. Early identification of leaks can prevent costly damage, minimise disruption, and ensure business continuity. By using advanced, non-invasive technologies, businesses can effectively address water waste, preserve building integrity, and contribute to environmental well-being.
When selecting a leak detection service, it’s important to consider factors like the company’s reputation, the technology they use, their experience, licence, insurance, emergency response and customer service. Professional leak detection services not only save money but also enhance the health of your property, offering peace of mind for business owners. Regular maintenance and prompt attention to leaks are key to maintaining a functional, safe business environment.
At The Water Retail Company, we offer reliable leak detection and repair services designed to help businesses prevent costly water damage and minimise disruption. In cooperation with our specialist partners, the service is designed to quickly identify and resolve leaks in your water systems, minimising water loss, safeguarding infrastructure, and ensuring operational efficiency. With extensive experience across a wide range of building types and sectors, our partners use advanced, non-invasive technologies to accurately detect leaks and provide long-lasting repairs, ensuring a peace of mind and allowing your business to continue running smoothly.
If you suspect a water leak or have any questions regarding our leak detection service, please don’t hesitate to reach out using the form below. Our team will promptly assist you in addressing the issue and providing the best possible solution.First name*
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