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Water audits: The first step to smarter resource management

Effective water management is becoming increasingly important for businesses due to rising utility costs, growing demand, tightening environmental regulations, and the evolving significance of sustainability. Water, often overlooked as a resource, faces increased scarcity driven by population growth, climate challenges and unpredictable availability, making its conservation crucial. By analysing water consumption patterns and reviewing infrastructure, a business water audit provides a comprehensive analysis of water usage, helping to identify inefficiencies, reduce waste, optimise operations, and uncover cost-saving opportunities. By addressing issues like leaks, optimising water use, and implementing conservation measures, it is a powerful first step for businesses towards lower utility expenses. Beyond financial benefits, water audits help ensure compliance with environmental standards and align with ESG policies, demonstrating a commitment to responsible resource management.

Partnering with The Water Retail Company

Using our service request form, you can contact The Water Retail Company to schedule your audit and take the first step toward smarter water management.

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What is a business water audit?

A business water audit presents a detailed review of water usage, utility bills, and infrastructure, using historical data and on-site inspections to identify leaks, optimise processes, and highlight areas for improvement. Business water audits are similar to energy audits, serving as a formal assessment of how, when, and why a utility is used, identifying potential savings through a professional auditor’s on-site evaluation of water consumption levels. While not legally required, a business water audit can be highly beneficial. The audit process highlights inefficiencies, sets targets for reduction, and provides recommendations to optimise water usage and cut costs. Audits provide expert advice on technical aspects like meter sizing and uncover financial opportunities such as grants or supplier changes, helping businesses future-proof their water usage and mitigate rising costs. Besides water supply, wastewater management and drainage oversight are equally critical components. Auditors document how and when water is used within business operations, assess past utility bills, and use water meters for precise consumption data. Many businesses discover they are using more water than expected, making an audit an essential tool for efficiency and cost management. There are two main types of water audits: simple self-audits and professional comprehensive audits.

Simple self-audits involve tracking your business’s water usage over time and analysing the data to identify inefficiencies and opportunities for improvement. A business can perform this independently using water meters and recent bills and completely internally. This basic assessment examines whether daily operations use more water than necessary and often includes an audit of water-using appliances, checking for leaks, and identifying opportunities for upgrades. Solutions may involve installing water-saving devices to enhance efficiency and reduce waste.

Professional comprehensive audits are conducted by specialised third-party experts who evaluate a company’s water usage and develop tailored conservation plans. These audits, ideal for heavy water users in sectors like manufacturing, provide an in-depth analysis of water consumption, bills, and infrastructure. Auditors conduct on-site surveys to identify inefficiencies, recommend ways to reduce water use, and suggest cost-saving measures such as switching rates or reclaiming refunds. They also benchmark water usage against industry standards, offering actionable insights for improvement and giving you a comparison with competitors. The audit report outlines findings, estimates potential savings, and includes innovative solutions like using grey water and rainwater for non-potable applications or optimising equipment processes. Comprehensive audits are valuable for businesses seeking savings and enhanced efficiency in water management.

Water audit process

Third-party water audits vary in scope and are tailored to the client’s operational complexity. While self-conducted audits can save time and money, they may overlook critical assessment areas without specialised expertise. Professional audit costs vary based on factors such as location, business size and type, and these details will be discussed and agreed upon directly with the business before starting the process. After submitting your request through the form, we will typically respond within three working days to collect additional information and outline the next steps. A professional water audit is a great starting point for any business looking to reduce water bills, offering expert analysis and advanced tools. They typically follow a structured four-step process highlighted below.

  1. Preliminary desktop analysis. This is the first step in understanding the business water consumption by reviewing water bills and analysing past water usage and costs to identify discrepancies. For multisite businesses, collecting bills from all locations and suppliers provides full visibility and control over water expenses. Identifying discrepancies and inefficiencies by comparing billing and usage data reveals cost-saving opportunities, including overcharges and water reduction areas. This step also involves benchmarking of your water usage against similar businesses and industry averages to identify potential cost-saving opportunities and help optimise water usage. Finally, water surveys are used to collect data on how water is used at each of the sites to compare actual usage with the bills and derive valuable conclusions.
  2. Site visit. After the preliminary desktop analysis, a site visit is conducted, which involves physical assessment of facilities to identify inefficiencies, leaks, and billing discrepancies, with tailored recommendations to optimise water consumption and reduce waste. This thorough site inspection includes checking key charging determinants, including meter sizes, trade effluent structure, drainage assessments, and return-to-sewer allowances. The visit includes consultation with the staff to assess current water practices and identify opportunities for training and improvement. Additionally, it evaluates your water network, systems, fixtures, pipelines and thoroughly examines all aspects of a business’s water use on site, to identify inefficiencies and reduce costs.
  3. Water audit report. The water audit process concludes with a comprehensive report, which summarises findings – issues, analysis results, and actionable recommendations for improvement. The audit specialist will compile the survey data, highlighting issues like excess consumption and areas with low efficiency. The report may also suggest additional water efficiency solutions such as leak detection, rainwater harvesting, or greywater recycling. It will list recommended practices, water-saving devices, and potential leak repair needs. Finally, the report will provide an estimate of implementation costs, potential savings, and return on investment.
  4. Implementation and maintenance. Once the audit recommendations are adopted, the company will implement changes with guidance from water audit specialists, following a clearly defined roadmap. Implementation may involve the use of water-saving devices, smart systems, and water recycling solutions. Effective water management strategies are crucial for addressing inefficiencies, repairing leaks, and establishing improvement targets to reduce consumption and costs. Employee engagement and training are key to sustaining efficiency, while partnering with water technology providers can further optimise performance. Post-implementation measures ensure sustained water savings and the continuous identification of new opportunities. These measures include educating employees on water conservation practices and fostering a culture of sustainability, which helps improve efficiency over time. Regular monitoring of water usage and bills is essential to assess the effectiveness of changes and identify further savings opportunities. Ongoing checks and maintenance of water meters and equipment are also crucial to staying proactive in conservation efforts. Upgrading to advanced metering systems provides real-time, accurate data that enhances leak detection, billing, and overall operational efficiency. Additionally, exploring water reuse options, such as rainwater collection or greywater systems can further reduce costs. Finally, combining water management strategies with sustainability certifications can support green initiatives and deliver long-term cost savings.

Benefits for businesses

  • Savings

    Water audits help businesses reduce costs by identifying inefficiencies, uncovering billing errors, and addressing overcharges. It provides a clear overview of water usage, enabling better management decisions, cost reductions, and opportunities to claim rebates for past overcharges. Fixing leaks and avoiding billing issues can further enhance savings and deliver a strong return on investment.

  • Operational efficiency

    Streamlining water use in everyday operations through improved management and process optimisation reduces waste and ensures water is used only as needed. Audits revise any processes that require water, recommend infrastructure upgrades and behavioural changes to enhance productivity and operational efficiency.

  • Prevention

    Water audits help identify and address leaks early, preventing costly repairs and reducing long-term strain on water-dependent equipment and infrastructure. This helps businesses minimise risks of unexpected issues and costs.

  • Sustainability

    Water audits support sustainability by reducing waste, conserving local resources, and minimising environmental impact. Improved efficiency and reduced consumption strengthen community resilience against water scarcity and contribute to broader environmental protection efforts. Water audits also help with obtaining sustainability certifications by supporting water reduction strategies. This aligns businesses with global standards for environmental responsibility.

  • Enhanced reputation

    Conducting a water audit and making efforts to conserve resources enhances your company’s reputation, builds stakeholder trust, positions you as an environmental leader, and can attract new customers.

  • Reduced emissions

    By optimising water usage and implementing efficient systems, your business can significantly reduce both direct emissions from water treatment, as well as indirect emissions associated with energy consumption for heating and pumping water. These efforts contribute to a more sustainable operation, lowering your overall carbon footprint and supporting environmental goals.

  • Alternative sources

    By implementing efficiency measures such as greywater and rainwater harvesting systems, your business can significantly reduce its overall water consumption. Expert advice on alternative water sources helps identify opportunities to capture and reuse water, lowering reliance on mains water supply and reducing water usage across your operations.

  • Insights

    Water audits provide valuable insights through industry benchmarking and nationwide comparisons, offering a clearer understanding of target water usage and consumption trends across the country.

  • Employee engagement

    Water audits encourage employees to become more engaged with the company's practices around water consumption. It provides an excellent opportunity to raise awareness and motivate staff to think and apply different behaviours around water usage.

  • Proactivity

    By understanding and addressing common payment anomalies, businesses ensure that they are consistently paying the correct amount for their water services. This proactive approach helps maintain accurate billing, leading to long-term financial benefits and greater control over water-related expenses.

Verdict

Water audits provide expert analysis of your water usage and consumption patterns, identifying opportunities for cost savings and ensuring alignment with regulations. It involves a thorough, non-intrusive review of your water supply and drainage, uncovering potential financial drains and projecting future savings. The process includes on-site assessments, accurate analysis, and a comprehensive report with recommendations for reducing consumption, addressing billing errors, and improving sustainability. By leveraging advanced technology and employee engagement, businesses can achieve significant water efficiency improvements, often exceeding initial conservation goals. Ultimately, a water audit is an initial strategic move, which offers valuable insights into your current water management, helping to enhance operational efficiency and support environmental sustainability.

Partnering with The Water Retail Company

At The Water Retail Company, we understand the importance of managing water consumption efficiently to reduce costs and promote sustainability. As a trusted water retailer with extensive experience, we ensure that your water audit is thorough, reliable, and results driven. Managing water and wastewater can be complex, especially with varying tariffs across different regions and contracts. We take the time to understand your business needs, collaborating closely to implement practical solutions that enhance efficiency and drive savings. A business water audit with us is a proactive investment that leads to long-term benefits. We are confident that once you realise the potential savings, you will be motivated to work with us in taking this first step and implementing our recommendations.

Using our service request form, you can contact The Water Retail Company to schedule your audit and take the first step toward smarter water management.

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