Cookies Policy

Most websites use ‘session cookies’ (known simply as cookies) in order give visitors the best possible experience. They are unique to the web browser you use to access the internet.

The cookie files will contain some anonymous information, such as:

  • a unique identifier
  • the name of the website
  • digits and numbers

Cookies allow websites to remember things and improve how they work.

What cookies do

Cookies are simple text files which are stored on your computer or mobile device to help you use a website smoothly. They do a lot of different jobs, such as:

  • letting you navigate between pages efficiently
  • storing your preferences
  • exchanging data between your device and the website quickly

The most common job cookies perform is to keep you logged into websites as you move from one page to another. If the website did not use cookies you would have to login on every page.

Cookies on the Water Retail Company site

We want to find out how visitors interact with our site and ensure our content is easy to find, useful and reliable. We also want to make using the Water Retail Company (WRC) website as quick and straight-forward as it can be.

We use cookies to do this by:

  • measuring how many people are using the site, so it can be made easier to use and make sure there’s enough capacity to ensure it works as it should
  • analysing anonymised data to help us understand how people interact with the site so we can develop better content

What cookies do not do

Cookies do not collect personal information. They cannot be used to identify you personally.

However, if you do not want to receive cookies from the WRC website you can modify your browser settings. Most web browsers allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

Will my visit to the website be affected if I turn cookies off in my browser?

For general browsing of our website, you will see little difference.

Third party cookies

Throughout our website we have integrated social media share buttons from third party websites such as Facebook and Twitter. Pages with this embedded content may present cookies from these websites over which the WRC has no control. You should check the relevant third party website for more information about how these cookies are controlled. We do not pass any data collected onto third parties.

©2024 The Water Retail Company Ltd

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