Monday - Friday: 9:00 - 17:00, Emergency 24/7)
Saturday - Sunday: Closed (Send Email
Monday - Friday: 9:00 - 17:00, Emergency 24/7)
Saturday - Sunday: Closed (On the 19th December Ofwat, the water regulator for England and Wales, published its report on water company prices and investment for the next 5 years. A record £104bn is being invested in infrastructure to ensure water supplies and reduce the sewage discharging to rivers and the sea. But this means price rises. On average the wholesale business water price will rise by 20% and in some areas like Southern Water the increase will be over 35%.
From next year businesses will have to pay more for water and sewerage, and this trend is likely to continue in the future. So what should businesses do? Firstly, businesses can choose their retailer, so if you haven’t switched yet that means you are on the water equivalent of the mortgage base rate, and you can get a lower price if you switch. Secondly, you should do a basic water audit, check your bills, and consider where your water comes from, what its used for and where it goes, this way you can check for leaks, water wastage, or overcharging. And finally, consider how you can be more water efficient, some water retailers can help you with water saving and many wholesalers have grants for water saving equipment.
If you are worried about water costs, or want any help with any of this please get in touch to see if we can advise you and help you cut costs. We tend to work with large customers with complex needs but are always happy to advise any customer and if we aren’t the right retailer for you we will even suggest one of our competitors.
Our Chief Technology Officer, Prof Jacob Tompkins OBE, is also the co-founder of a water technology accelerator and at the end of January 2025, in Brussels, they hosted Europe’s first seminar...
Dear valued customers, With the holiday season upon us, we would like to inform you about our upcoming schedule and share some important updates. Our office will be closed from 5:00 PM on...
Dear valued customers, I am thrilled to announce that The Water Retail Company has undergone an exciting transformation! As part of our commitment to continually improve our services and reflect...