Accessibility
The Water Retail Company | Sustainable solutions, exclusive service
  • Monday - Friday: 9:00 - 17:00,
    Saturday - Sunday: Closed (Emergency 24/7)

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
This is not a drought

This is not a drought

Parts of the UK have had no rain for more than a month and there are hosepipe bans across large parts of England and Wales. This is likely to be the driest July for 190 years  and drought...

Impact of Temporary Use Bans (hosepipe bans) for Business Customers

Impact of Temporary Use Bans (hosepipe bans) for Business Customers

As the hot weather continues an increasing number of water wholesalers are announcing hosepipe bans across the UK. They are designed to reduce demand and help protect water supplies. They...

East Anglia Water Saving Project

East Anglia Water Saving Project

The Water Retail Company is proud to be part of the Non-Household Water Efficiency Collaboration Portal, a Market Improvement Fund project funded by MOSL. The project has been established to improve...

Information for Business Customers in Kent

Information for Business Customers in Kent

The recent hot weather has put pressure on water resources across the country. In particular Southern Water and South East Water are experiencing very high demand for water across Kent. This,...

The Government Publishes A New Vision For Water: What does this mean for Business?

The Government Publishes A New Vision For Water: What does this mean for Business?

In January 2026, the UK Government published its response to the Cunliffe review of the water sector. The main output is the creation of a single water regulator, to replace Ofwat, DWI and the water...

It’s Water Strategy Season!

It’s Water Strategy Season!

Water strategy documents are a bit like buses, you wait for years and then two turn up. The first week of June 2025 saw the publication of the interim report from the UK Government’s Independent...

Focus on water saving

Focus on water saving

The 12-16th May 2025 is UK Water Saving Week. We are encouraging businesses to pledge to reduce their water use and to take simple actions to cut water waste. Despite its rainy reputation, the UK has...

Even higher price rises on the horizon?

Even higher price rises on the horizon?

Every 5 years there is a review of water company prices and investment overseen by Ofwat the water regulator for England and Wales, this is called the Periodic Review. Companies submit their Asset...

Business water prices will rise by around 20%

Business water prices will rise by around 20%

On the 19th December Ofwat, the water regulator for England and Wales, published its report on water company prices and investment for the next 5 years. A record £104bn is being invested in...

Water, VAT and the new retail market

Water, VAT and the new retail market

Ok, I admit this doesn’t sound that exciting, but its an interesting story with big implications for the new market so bear with me. Most water supplies in the UK are zero rated for VAT. In 1990...

1 2