Accessibility
The Water Retail Company | Sustainable solutions, exclusive service
  • Monday - Friday: 9:00 - 17:00,
    Saturday - Sunday: Closed (Emergency 24/7)

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
The Government Publishes A New Vision For Water: What does this mean for Business?

In January 2026, the UK Government published its response to the Cunliffe review of the water sector. The main output is the creation of a single water regulator, to replace Ofwat, DWI and the water functions of both the Environment Agency and Natural England. There is also a lot of discussion about resilience, water security and infrastructure, and ensuring the water sector supports economic growth, with the new regulator taking an engineering viewpoint, rather than just a financial one. There is also mention of augmenting the five-year Periodic Review with long-term strategic plans which is welcome, but it’s hard to see how this differs from the water companies existing twenty-five-year plans. Other than that, the outcomes are fairly vague.

So, what does this new document that will likely lead to a new water bill in the Spring, mean for business water customers? The short answer is, not much really. It seems that there won’t be many changes to the water market. Two things that do stand out are the creation of a retail supplier of last resort, which means if a retailer goes bankrupt there will be continuity of supply for businesses, although it will be interesting to see the detail of who this supplier of last resort will be. Secondly, the Government reiterated the phasing out of block tariffs by April 2026, this means that previously high users paid less the more they used, but now it’s likely this will be reversed with higher prices for increased use. The Governments view is that this will drive water efficiency. Whilst we support this, we do have concerns for businesses where water is an essential input to manufacturing and production, and in our view rising block tariffs should be based on an assessment of how efficiently a business is using water.

This Government report is timely, as our water infrastructure urgently needs attention, so any activity is welcome. The recent supply interruptions in the South of England show that businesses cannot take water supply for granted. At the same time, there will be pressure for even greater price rises in future and water companies are already restricting supply in some areas. Businesses need to be prepared and need to ensure they are using water efficiently to keep costs down and protect the environment.

If you want help with your water, please get in touch and we can schedule a call or even a water audit for your business. Give one of our experts a call on 020 3808 6608 or contact us via the website.

Link to White Paper: https://assets.publishing.service.gov.uk/media/696f52d7c0f4afaa9536a071/Defra_Water_White_Paper_2026_print.pdf

Article Author

Jacob Tompkins

CTO

After qualifying as a civil engineer at University College London, Jacob went on to study hydrogeology at Imperial College London. He was an environmental adviser to the National Farmers’ Union and a water resources and water efficiency specialist at Water UK, before founding Waterwise in 2005, which remains the only not-for-profit organisation for water efficiency in the UK.

He developed the UK’s first formal Ofqual-approved water efficiency qualifications and is a visiting professor at Exeter University, currently developing an MSc course on water policy, science and management. In addition, Jacob is a WWF Associate specialising in developing water and wastewater systems and polices that enhance the environment. Jacob has sat on a number of European Commission working groups on issues ranging from drought planning to groundwater protection, and spent five years as the UK representative on the Eureau (pan-European water industry body) Drinking Water Commission, as well as chairing OFWAT’s Resilience Committee.

Related

Explore other interesting articles
Water, VAT and the new retail market

Water, VAT and the new retail market

Ok, I admit this doesn’t sound that exciting, but its an interesting story with big implications for the new market so bear with me. Most water supplies in the UK are zero rated for VAT. In 1990...

Exciting rebrand launch from The Water Retail Company Ltd

Exciting rebrand launch from The Water Retail Company Ltd

Dear valued customers, I am thrilled to announce that The Water Retail Company has undergone an exciting transformation! As part of our commitment to continually improve our services and reflect...

NHH Water Efficiency Collaboration Portal goes live

NHH Water Efficiency Collaboration Portal goes live

The NHH Water Efficiency Collaboration Portal has officially gone live in the beginning of September, marking a significant milestone in the drive to improve water efficiency across the UK business...