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Water Use Restrictions and Water Conservation
Hosepipe bans and non-essential use bans Large parts of England and Wales are in drought and water use restrictions have been imposed. There are no restrictions in Scotland but customers...
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This is not a drought
Parts of the UK have had no rain for more than a month and there are hosepipe bans across large parts of England and Wales. This is likely to be the driest July for 190 years and drought...
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Impact of Temporary Use Bans (hosepipe bans) for Business Customers
As the hot weather continues an increasing number of water wholesalers are announcing hosepipe bans across the UK. They are designed to reduce demand and help protect water supplies. They...
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East Anglia Water Saving Project
The Water Retail Company is proud to be part of the Non-Household Water Efficiency Collaboration Portal, a Market Improvement Fund project funded by MOSL. The project has been established to improve...
Information for Business Customers in Kent
The recent hot weather has put pressure on water resources across the country. In particular Southern Water and South East Water are experiencing very high demand for water across Kent. This,...
The Government Publishes A New Vision For Water: W...
In January 2026, the UK Government published its response to the Cunliffe review of the water sector. The main output is the creation of a single water regulator, to replace Ofwat, DWI and the water...
Season’s Greetings and Important Holiday Office ...
Dear valued customers, As we approach the festive season and the end of another productive year, we would like to extend our sincere appreciation for your ongoing support and partnership. It has...
Partnership with Well-Good: Empowering Global Chan...
We believe that our responsibility extends beyond providing high-quality water services to businesses across Great Britain. As part of our ongoing commitment to making a positive social and...
NHH Water Efficiency Collaboration Portal goes liv...
The NHH Water Efficiency Collaboration Portal has officially gone live in the beginning of September, marking a significant milestone in the drive to improve water efficiency across the UK business...
Ken Jervis appointed as new Chief Executive of The...
Lord Redesdale has stepped down as CEO and Board member of TWRC after 8 years in the position. He has done this in order to focus on preparing a potential bid to acquire Thames Water as part of a...
It’s Water Strategy Season!
Water strategy documents are a bit like buses, you wait for years and then two turn up. The first week of June 2025 saw the publication of the interim report from the UK Government’s Independent...
Focus on water saving
The 12-16th May 2025 is UK Water Saving Week. We are encouraging businesses to pledge to reduce their water use and to take simple actions to cut water waste. Despite its rainy reputation, the UK has...
Even higher price rises on the horizon?
Every 5 years there is a review of water company prices and investment overseen by Ofwat the water regulator for England and Wales, this is called the Periodic Review. Companies submit their Asset...
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